DJ Baji Privacy Policy – How We Protect Your Data

1Introduction

This Privacy Policy applies to all personal data collected by DJ Baji through the website at djbaji.vu, the DJ Baji mobile app and any related services. It explains what data we collect, why we collect it, how it is used, who it may be shared with and what rights you have as a player.

By registering for a DJ Baji account and using the platform, you acknowledge that you have read this policy and understand how your personal data will be handled. If you disagree with any part of this policy, you should not create an account or continue using the platform.

This policy should be read alongside the Terms and Conditions, which govern your overall use of DJ Baji. Where the two documents overlap on data-related matters, this Privacy Policy takes precedence.

2Data We Collect

DJ Baji collects only the personal data that is necessary to operate your account securely and provide the services you have requested. The categories of data we collect include:

We do not collect sensitive personal information such as biometric data, medical records or religious beliefs. We collect only what is genuinely required to provide a secure and functional gaming service.

3How We Collect Your Data

DJ Baji collects personal data through several channels:

• Registration: When you create your DJ Baji account, you provide your name, date of birth, email address and phone number directly.
• Deposits and withdrawals: When you transact using JazzCash, Easypaisa, Raast, bank transfer or card payments, transaction metadata and payment identifiers are processed and recorded.
• Identity verification: When we request KYC documents, you submit these directly through your account dashboard or by email to the support team.
• Platform activity: When you use the platform — whether playing slots, fish games or placing bets on cricket and PSL matches — your session activity, game history and preferences are recorded automatically.
• Cookies and tracking technologies: Our website and app use cookies and similar tools to collect technical and usage data. More detail is in the Cookies section below.
• Support interactions: When you contact the support team via live chat or email, the content of those conversations is recorded for quality and security purposes.

4How We Use Your Data

The personal data we collect is used for the following purposes:

• Account management: Creating and maintaining your player account, processing login requests and managing your preferences.
• Payment processing: Facilitating PKR deposits and withdrawals through supported payment methods including JazzCash, Easypaisa and Raast.
• Identity verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years.
• Fraud prevention and security: Detecting unusual activity, preventing unauthorised account access and protecting the platform from abuse.
• Responsible gaming: Monitoring usage patterns to identify signs of problem gambling behaviour and to apply any limits or restrictions that you have set on your account.
• Customer support: Responding to your queries, resolving disputes and improving the quality of our support service.
• Platform improvement: Analysing how the platform is used in aggregate to improve game selection, performance, navigation and the overall player experience.
• Promotional communications: Sending you information about bonuses, promotions and new features — but only where you have opted in to receive such communications.

DJ Baji does not use your personal data for automated decision-making that produces significant legal effects without human review. If any automated system flags your account for investigation, a member of the team reviews the case before any action is taken.

5Payment Data

When you make a deposit or request a withdrawal in PKR, DJ Baji works with payment processors to facilitate the transaction. The payment data involved — including your JazzCash or Easypaisa account identifier, bank account details or card information — is handled in accordance with the security standards required by those payment providers.

DJ Baji does not store full card numbers or complete bank account credentials on its own servers. Payment identifiers and transaction references are stored for the purpose of reconciling deposits, processing withdrawals and handling any disputes that may arise.

All financial data is encrypted both in transit and at rest. Access to financial records is restricted to authorised staff who require it for legitimate operational purposes such as processing a withdrawal or investigating a payment dispute.

Withdrawal requests are processed to the same payment method used for the corresponding deposit where technically possible. This is a standard security measure to prevent funds being diverted to unverified accounts.

6Sharing Your Data

DJ Baji does not sell your personal data. We share data only in the following limited circumstances and always with appropriate safeguards in place:

• Payment processors: Your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa or your bank — solely to process the transaction you have requested.
• Game providers: To deliver games on the platform, limited technical data such as your player ID and session token may be passed to our game providers. These providers are contractually prohibited from using that data for any other purpose.
• Identity verification services: Where KYC verification is required, your identity documents may be processed by a trusted third-party verification partner.
• Fraud prevention: We may share data with fraud detection services or security partners where suspicious activity is detected, to protect the platform and all players.
• Legal obligations: If required by a valid legal process or court order, DJ Baji may disclose personal data to the relevant authority. We will notify you of such a request where we are legally permitted to do so.

All third parties with whom DJ Baji shares personal data are required to process that data securely and only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

7Cookies & Tracking Technologies

DJ Baji uses cookies and similar technologies on the website and in the mobile app. These are small files placed on your device that help the platform function correctly and allow us to understand how the platform is being used.

The types of cookies used by DJ Baji include:

• Essential cookies: Required for the platform to function. These handle your login session, keep your account secure and remember your settings between pages. You cannot opt out of essential cookies without also losing access to the platform.
• Analytics cookies: Used to understand how players navigate the platform — which pages are most visited, where players encounter problems and how long sessions typically last. This data is aggregated and anonymised.
• Preference cookies: Remember your language, display and notification preferences so you do not need to reset them each time you visit.

DJ Baji does not use third-party advertising cookies or behavioural tracking cookies that follow you across other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect the functionality of your account.

8Data Security

Protecting your personal data is something DJ Baji takes seriously. The platform uses a combination of technical and organisational security measures to keep your information safe:

• All data transmitted between your device and DJ Baji servers is protected using TLS encryption.
• Stored personal data is encrypted using AES-256 or equivalent standards.
• Access to personal data within the DJ Baji organisation is restricted on a need-to-know basis. Staff who do not require access to personal data to perform their role do not have it.
• Account login is protected by password hashing. DJ Baji staff cannot see your password in plain text.
• Suspicious login activity triggers security alerts and, where appropriate, temporary account suspension pending verification.

Despite these measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact the DJ Baji support team immediately so that access can be secured without delay.

You also have a responsibility to keep your own login credentials secure. Using a strong, unique password and not sharing your account details with anyone significantly reduces the risk of unauthorised access.

9Data Retention

DJ Baji retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required for fraud prevention, dispute resolution and security. General retention guidelines are as follows:

• Active account data: Retained for the duration of your account and for a reasonable period following account closure to handle any outstanding disputes or withdrawal requests.
• Transaction records: Financial transaction data is retained for the period required for accounting, fraud prevention and dispute resolution purposes.
• Identity verification documents: Retained for the period required to satisfy our verification obligations and then securely deleted.
• Support conversations: Retained for a standard period following the resolution of the relevant query or dispute.
• Usage and analytics data: Aggregated and anonymised after a set period so that it can no longer be linked to any individual player.

When personal data is no longer required, it is securely deleted or anonymised so that it cannot be used to identify you.

10Your Rights

As a DJ Baji player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data DJ Baji holds about you at any time.
• Right to correction: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to deletion: You can request that your personal data be deleted. This right is subject to any overriding legal obligations that require us to retain certain records.
• Right to restrict processing: In certain circumstances you can request that we limit how your data is used while a dispute or review is ongoing.
• Right to withdraw consent: Where processing is based on your consent — for example, receiving promotional emails — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to complain: If you believe your data has been mishandled, you have the right to raise a complaint directly with DJ Baji. We will acknowledge and investigate all complaints within a reasonable timeframe.

To exercise any of these rights, contact the support team through live chat or by writing to [email protected]. We aim to respond to all data rights requests within 30 days.

11Minors

DJ Baji is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account has been registered by or for a minor, that account will be closed immediately and all associated personal data will be deleted.

If you believe a minor has registered on DJ Baji, please contact the support team immediately so the account can be investigated and closed without delay.

Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.

12Policy Updates

DJ Baji may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable requirements. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

For changes that materially affect how your personal data is used, DJ Baji will aim to notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of the platform after a policy update constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically so you are always aware of how your data is being handled.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with the DJ Baji support team. We are available 24 hours a day, 7 days a week.

You can reach us via live chat inside your account dashboard, or by writing to:

For responsible gaming queries, including setting deposit limits or requesting self-exclusion, visit the Responsible Gaming page.